Privacy Policy
Your privacy is important to us. This policy explains what information we collect and how we use it to provide you with the best possible service.
Effective Date: July 1, 2024
At Torres Big Brothers Construction ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure your data is handled responsibly when you visit our website or use our services.
1. Information We Collect
We may collect information that you voluntarily provide to us, including but not limited to:
- Contact Information: Your name, email address, phone number, and physical address.
- Project Details: Information about your construction or remodeling needs, project scope, budget, and any plans or documents you share with us.
- Communication Data: Records of our correspondence when you contact us via email, phone, or our website's contact forms.
We may also collect non-personal information automatically as you navigate our website, such as your IP address, browser type, and browsing behavior, to help us improve our site's performance and user experience.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To respond to your inquiries and provide you with quotes and estimates for our services.
- To schedule consultations and manage your project from start to finish.
- To communicate with you regarding project updates, timelines, and important notices.
- To process payments and manage billing.
- To improve our website, services, and overall customer experience.
- To comply with legal obligations and regulations.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information with third parties for their marketing purposes. We may share your information only in the following circumstances:
- With Service Providers: We may share information with trusted third-party partners and subcontractors who assist us in delivering our services (e.g., electricians, plumbers), but only to the extent necessary to complete your project.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to a valid legal process, such as a court order or subpoena.
4. Data Security
We implement a variety of reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you use our site. You have the option to disable cookies through your browser settings, but this may affect the functionality of our website.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. We encourage you to review this policy periodically.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us at:
Torres Big Brothers Construction
Email: bigbrotherconstruction1@gmail.com